Get In Touch

Ready to transform your IT? Contact us today for a free consultation. We're here to help your business thrive with technology that works.

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Call Us

Speak directly with our team. We're available Monday through Friday, 8am to 6pm.

866-610-4509
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Email Us

Send us a message anytime. We typically respond within 1 business day.

info@elemental-ts.com
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Support Portal

Existing clients can submit and track support tickets through our portal.

Open Support Portal →

Let's Start a Conversation

Whether you're looking to outsource your IT, improve your cybersecurity, or just have questions about how we can help — we'd love to hear from you.

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Office Location

123 Technology Drive, Suite 100
Knoxville, TN 37901

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Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
24/7 Emergency Support for Clients

Response Time

We respond to all inquiries within 1 business day. Emergency support requests are handled immediately.

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Frequently Asked Questions

Quick answers to common questions about working with us.

What areas do you serve?

We provide on-site IT support throughout the greater Knoxville area and remote support nationwide. Our cloud solutions and managed services are available to businesses anywhere in the United States.

How quickly can you respond to issues?

Our average response time is under 15 minutes for critical issues. Managed IT clients have access to 24/7 emergency support with guaranteed response times outlined in their service agreement.

Do you offer free consultations?

Yes! We offer a free initial consultation and IT assessment to understand your needs and show you how we can help. There's no obligation and no pressure.

What industries do you specialize in?

We have deep expertise in healthcare, dental, legal, education, and financial services. However, we work with businesses across all industries and tailor our solutions to your specific needs.

How does your pricing work?

We offer flat-rate managed IT plans based on your number of users and devices. This means predictable monthly costs with no surprise bills. We'll provide a custom quote based on your specific needs.

Can you help with compliance requirements?

Absolutely. We have extensive experience with HIPAA, FERPA, PCI-DSS, and other compliance frameworks. We can help you implement the technical controls and documentation required for compliance.

Ready to Get Started?

Schedule your free consultation today and discover how we can transform your IT.

📞 Call Now: 866-610-4509
💬 Get Free Assessment